Laptop Maintenance and Repair

Why is it that manufacturers of electronic equipment want clients to keep on purchasing new parts rather than go out of their way and remedy malfunctions through repair? I read from a website (I forgot the site address) that Elitegroup Computer Systems of Taiwan designed their laptops with so many hidden screws that it will discourage an owner from doing repairs himself. This is another vote for the one China policy. I was so pissed off that I told myself not to buy another Taiwan made product in the future.

About four months ago, my laptop croaked on me. Well, it actually beeped on me. I turned it on and it made three long beeps with no screen. This prompted me to visit the authorized repair center to have it checked even though it is four months beyond is warranty.

Three beeps from the BIOS of my ECS laptop means base memory error.

Before taking the laptop to the authorize technicians, I consulted our office technicians first. I was advised to try to remove the memory module, use a soft eraser to clean the gold contact, re-seat the module firmly and try it again. The beeping is still there.

Unfortunately, when I brought the laptop to the authorized service center, I was told the problem with the beeping sound can only be remedied by purchasing a new mainboard since the problem was not the memory module but the DIMM receptacle. A new mainboard or shipping the laptop to Taiwan for repairs will cost me half the price of the laptop.

Disappointed, I went home. There, I tried to open the laptop by myself. I did not have a digital camera at that time so I was not able to document it for you. Alas, I cannot solve the problem.

I turned to our office technicians for help and they obliged me. Sadly, they too cannot repair the mainboard.

A few days ago, I chanced upon an advertisement of a repair center. The ad says that they can repair mainboard problems that the machine's own authorized repair center cannot. They say that since the manufacturers of the laptop is a business establishment, they prefer the clients to buy at a larger sum rather than providing affordable repair solutions.

So I tried this one. I will find out soon enough if their batting average on repairs is good. :)